vivaLAB is focused on PRECISION HEALTH rather than the traditional one-size fits all.... so we look at what factors have the biggest impact on your day to day health, and your longevity.  

That is why vivaLAB focuses on YOUR GUT MICROBIOME and how it works with your body or YOUR METABOLISM.  By testing your gut and metabolic health and learning how it impacts your LIFESTYLE (so your sleep, how you eat, exercise etc), vivaLAB has built a cutting edge algorithm to bring all this data together to BENEFIT YOUR INDIVIDUAL HEALTH!

.... so, the first step to learning about your health and wellness and get started on feeling better and having more energy is to purchase the vivaBALANCE program. 

You will then be sent the sample collection kits in the mail so you can take the vivaBALANCE test comprising a lifestyle assessment, a comprehensive gut microbiome test called vivaBIOME, and an assessment of your metabolic profile via the vivaMETABOLITE test.  

1. Answer a Lifestyle Assessment - a comprehensive review of your nutrition, sleep, exercise  and other lifestyle factors which may take up to 30 mins 
2. After your test kit is delivered, you collect and mail your stool and/ or urine samples to vivaLAB's testing facilities in Australia
3. After completing the Lifestyle Assessment and registering your test, you will also receive a FRESH START diet by email and a 30 day pack of general digestion probiotics to help align your body for the recommended Precision Nutrition Plan
4. Test results & food recommendations will be available in up to 4 weeks after the samples are received by our labs

Your tests results and lifestyle assessment are analysed using vivaLAB's proprietary algorithms to develop an individual personalised recommendation of probiotics, essential nutrients, amino acids and supplements.  The Precision Nutrition Plan and any probiotics or essential nutrients recommendations are reviewed by one of our clinical dietitians.

Your results from the testing, and your Precision Nutrition Plan are delivered via your online portal, myVIVA.  As these are being sent for your to review, vivaLAB is shipping your first box of 30 sachets.  These supplements are then delivered monthly with a 30-day supply.  vivaLAB also has a program to help you stay on track, with emails and an app (to be released in the near future).  vivaLAB is on this journey with you, as much or as little as you need.

After the first 3 months on the supplements, it is time to take another test, see how you are progressing and whether your biology has changed due to your lifestyle changes or just from ageing.  Your plan is amended to reflect progress, as well as repeat tests every 6 months thereafter so you can keep living better, longer!

You’ll receive 30 personalised sachets which contain your recommended daily supplements from the Precision Nutrition plan in a convenient and environmentally friendly dispenser so you can just grab and go! The amount of tablets in each sachet varies from customer depending on what your recommendation is from your INDIVIDUAL data. 

Given the importance of a balanced microbiome to deliver optimised nutritional absorption, all packs have at least one personalised probiotic. You will also receive an information booklet outlining the benefits of each essential nutrient, probiotic, and amino acid you may have been recommended and its ingredients. As you get to the end of your sachets, we’ll prepare for your next pack to be shipped out to you!

Purchase a vivaBALANCE subscription here as an all inclusive monthly subscription of $249. 

We will begin by asking you to complete a lifestyle assessment, a series of questions about your health goals, lifestyle, if you are taking any medications, allergies and diet as well as sending you two sample collection kits to understand what is happening with your biology. vivaLAB algorithms and dietitians review your INDIVIDUAL data to recommend a wellness plan of personalised supplements and dietary recommendation which are best for you. 

You will receive the results online in a consumer friendly form allowing you to understand what you are doing well and areas for improvement, whilst the recommended personalised supplements are being shipped to you in our convenient daily sachets.  

Then every six months we repeat the testing to make sure you are on track, and to tweak the program to ensure you are living better, longer!

The vivaBLANCE subscription is deducted from your credit card on day 1, and then every 30 days thereafter until you notify vivaLAB of cancellation after one plan of up to 9x cycles.

The first cycle of the Precision Nutrition Plan comprises: 

• one initial vivaBALANCE test, after which we provide you with your results and recommendations via your myVIVA account; 
• 30 days of probiotics for your first month whilst the test results are being generated and analysed; 
• three (3) vivaBALANCE supplement packs (each for 30 days) based on the initial vivaBALANCE test; 
• at the end of the cycle, one follow up vivaBALANCE test with results and recommendations; 
• one (1) further vivaBALANCE supplement pack (for 30 days) either based on the initial test results, or new test results dependent on the turn-around of the sample collection kit. Following the first cycle, each subsequent cycle comprises: 
• Six (6) vivaBALANCE supplement packs (each for 30 days) based on your latest vivaBALANCE test; and 
• at the end of the cycle, one follow up vivaBALANCE test with results and recommendations. Your vivaBALANCE subscription includes postage for your tests (including a postage paid envelope in which you return your sample), probiotic sets and supplement packs. 

Your vivaBALANCE subscription continues until it is cancelled in accordance with these Terms of Use.

Your Premium Nutrition Plan reflects your health needs but also understands your own preferences like do I want to drink a coffee per day, can I drink alcohol occasionally or what your preferred cuisine is.  This also comes with support via online personalised content such as what food to prioritise versus those to avoid.  

The vivaBALANCE testing provides you with easy to understand markers that also give you a goal to achieve (so how do you compare with a health population).... as well as allowing vivaLAB to see how you are progressing and modify your Precision Health Plan including any supplements you may be taking to complement dietary changes tto reflect your current health status.

As your body changes so should you Precision Nutrition Plan! No one size fits all forever with vivaLAB.

You won't be able to create an account until you've placed an order with us and gone through the checkout process. vivaLAB considers your personal data to be of the highest importance, so we do not ask you any personal questions until you move forward and become a customer.

A consumer may cancel at any time after completing one Precision Nutrition Plan by providing 7 days notice via email to customer.service@vivalab.health 

Please note, a vivaBALANCE Precision Nutrition Plan includes: 

• 1x initial vivaBALANCE test with results and recommendations 
• 1x Premium Nutrition Plan
• 6x Premium vivaBALANCE supplements pack, including a 30 day pack of Digestion focused probiotics to complement the Fresh Start program that starts upon completing sample collection 
• 1x follow up vivaBALANCE test with results and recommendations.  This semi-annual test provides you feedback on your progress: what you have been doing well, whether wellness has become a habit and what could you do to continue to improve your health. 
• The plan takes 9 cycles. 

You should begin to see the benefits of the vivaBALANCE program when you begin the Fresh Start program as soon as you confirm completing sample collection.  At 4 weeks after receipt of the samples at the vivaLAB testing facilities, you should receive the results from the testing program and your Precision Nutrition Plan.  At 6 months, another test will arrive where you can retest and see how you have been performing and if your program needs any adjustment.

After receiving your second test results, if you are not happy, you may not be feeling the benefit of the program or for any reason thereafter, whilst we would be sad to see you go, you can cancel your subscription with no further subscription payments.  

Of course, should you want to re-subscribe at any point, you will always be welcomed back, and if within 6 months of the last set testing results, you will receive the supplements reflecting the last program.  If it is longer than 6 months, then you will receive another collection kit.